Frequently Asked Questions
Quick answers to the questions we hear most. Can't find what you're looking for? Our team is one call away.
Service Areas & Logistics
How quickly can you move me in this area?
Most local moves in our service area can be scheduled within 3–5 days. Same-day and next-day moves are often possible — call us directly for urgent timelines.
Do you charge extra for stairs, elevators, or long carries?
Most local moves in our service area can be scheduled within 3–5 days. Same-day and next-day moves are often possible — call us directly for urgent timelines.
Do you work with HOAs and gated communities?
Most local moves in our service area can be scheduled within 3–5 days. Same-day and next-day moves are often possible — call us directly for urgent timelines.
Are your crews licensed and insured?
Most local moves in our service area can be scheduled within 3–5 days. Same-day and next-day moves are often possible — call us directly for urgent timelines.
Can you handle apartment or high-rise moves?
Most local moves in our service area can be scheduled within 3–5 days. Same-day and next-day moves are often possible — call us directly for urgent timelines.
Local Move Specifics
How quickly can you schedule my local move?
For most local moves we can dispatch a crew within 24–72 hours. For same-day or next-day moves, call us directly — we keep buffer capacity for last-minute requests.
How is the cost of a local move calculated?
For most local moves we can dispatch a crew within 24–72 hours. For same-day or next-day moves, call us directly — we keep buffer capacity for last-minute requests.
Are my belongings insured during the move?
For most local moves we can dispatch a crew within 24–72 hours. For same-day or next-day moves, call us directly — we keep buffer capacity for last-minute requests.
Do I need to pack everything myself?
For most local moves we can dispatch a crew within 24–72 hours. For same-day or next-day moves, call us directly — we keep buffer capacity for last-minute requests.
What if my move runs longer than estimated?
For most local moves we can dispatch a crew within 24–72 hours. For same-day or next-day moves, call us directly — we keep buffer capacity for last-minute requests.
Do you handle stairs, elevators, and long carries?
For most local moves we can dispatch a crew within 24–72 hours. For same-day or next-day moves, call us directly — we keep buffer capacity for last-minute requests.
Questions About Estimates, Rates & Payment Methods
Do I need an estimate?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
What are your price rates?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
How is the cost of my move calculated?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
Do you have hidden fees or charges?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
What payment methods are accepted?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
Do you require deposits?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
Do I have to pay extra for a moving truck?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
Are your quotes binding?
We can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an onsite visit if you have a larger home, commercial move, or any unusual items.
Still Have Questions?
We're available Mon–Sun, 8 AM to 8 PM.
Call us
+1 (619) 393-4722
Email
doublemove.ca@gmail.com
Live response
Most messages answered in 30 min
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